Technical Services Manager, Technology

Closing date

31 July 2018


IT, Library & Technical Services (ILTS)


Technical Services

Required hours

Full Time


All three sites


£53,202 - £59,534 per annum

The Royal College of Art is the only entirely postgraduate institution of university status dedicated to research and knowledge exchange, teaching and practice in art, design, communication and humanities. Located in South Kensington, Battersea and White City, its international reputation for excellence in teaching, research and employability has been recognised for four successive years by the highly regarded QS World Ranking survey, with the College rated the world's number one art and design University in 2015, 2016, 2017 and 2018. The College has some 2,000 students following postgraduate courses in the 2017 – 18 academic year and the staff, both full- and part-time, totals approximately 400.

Technical Services is one of the service divisions of IT, Library and Technical Services (ILTS), a cross-college department, which also includes Archives and Collections and Digital Delivery. The Technical Services department provides instruction and support in a range of disciplines across a number of technical workshops, spanning a wide array of analogue and increasingly digital processes in support of making/fabrication. IT Services provide infrastructure, desktop hardware and software support.

The Technical Services Manager, Technology will take responsibility for leading the development of the technical facilities and staff in areas involving software use and emerging digital technologies including coding and programming, intelligent digital manufacturing, visualisation (e.g. VR/AR), robotics and related support to College students, alumni, staff and external clients as required. He/she will lead in the planning and development of facilities and services to support new and emerging technologies and the intersection between Arts & Design, Science, Technology and Engineering, to meet learning, research, knowledge exchange, innovation and commercial needs. He/she will look to deliver the best on premise and cloud based solutions to support the College’s strategic ambition and will work closely with colleagues across ILTS, the College and externally to deliver an efficient and effective technology environment.

Applicants should possess a high level of skills, understanding and knowledge of the use of technology by students in Higher Education, or in an art and design setting, with a track record in developing and delivering technology services and support. Ability to manage a team and of building productive and enduring relationships is an essential requirement. Significant operational management experience within own area of technical expertise is also essential.

To download additional information, and to apply, please visit the website of the Royal College of Art’s recruitment partners Society by clicking here. For an informal discussion please contact Jacqueline Lau via email on

Applications must consist of a full CV and covering letter outlining fit against the person specification.

The deadline for receipt of applications is midday (BST) on Tuesday, 31 July 2018.

Further details:  Information Pack  
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